Candidate privacy notice

Draft for approval. This notice is a draft prepared on 31/10/2026 for Ercilio Oliveira and the company’s legal adviser to review before it goes live. It is linked from every step of the application form, so it must be approved before the form takes real applications.

Who we are

Delivery Mates is operated by OTL Omega Telematics and Logistics Ltd (Company No. 08426945), 11 Steele Road, Park Royal, London NW10 7AS. We are the data controller for the information you give us when you apply to work with us.

What we collect

When you apply through our website we collect:

your name, mobile number and email address
the roles and vehicles you’re interested in, and whether you have your own vehicle
your driving licence type, and whether you can drive manual or automatic
if you’re an owner driver: your vehicle registration and whether you hold hire and reward insurance
where you’d like to work, your postcode, and the days you can work
whether you have courier experience
your confirmations that you have the right to work in the UK, that you are 18 or over, and that you have a smartphone
how you heard about us, and any notes you add
the page you applied from and the date and time of your application

Later in the process we may ask for identity documents, a right-to-work share code, your driving licence and insurance documents, and references.

Why we use it, and the legal basis

To assess your application and contact you about it. Legal basis: taking steps at your request before entering into a contract.
To check you can legally work in the UK and drive the vehicle you apply for. Legal basis: our legal obligations.
To keep records of our recruitment decisions. Legal basis: our legitimate interest in running a fair, consistent process.
To tell you about similar roles if your application isn’t successful this time. Legal basis: our legitimate interest. You can ask us to stop at any time.

Where it goes

Your application is stored in our recruitment system, Quick Compliance, which runs on Zoho Creator in the European Union. It is seen by our recruitment and compliance team and by the site manager for the location you applied to. We do not sell your information.

How long we keep it

If you join us, your application becomes part of your personnel file.
If you don’t, we keep your application for 12 months, then delete it. If you ask us to delete it sooner, we will.

Your rights

You can ask to see the information we hold about you, correct it, delete it, or object to how we use it. Email [email protected] or write to the address above. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Changes

We last updated this notice on 31/10/2026.